A move may mean carrying a few pieces, loading a rented truck or arranging a move with transportation. Describe the help you need at both addresses so BRS can confirm the appropriate scope.
Labor and transportation are different
For labor-only work, identify who supplies, drives and parks the vehicle or container. For transportation requests, confirm the route, vehicle arrangements and which parts BRS will perform before booking. A loading enquiry does not automatically reserve a truck or driver.
Plan both ends of the move
Send an inventory with large or unusual pieces called out. Describe stairs, doorways, elevators, gates and the distance from parking to the entrance at pickup and delivery. Ask the property manager about reservations and access rules before agreeing on the work window.
Packing, protection and placement
Tell the crew what will already be boxed, what may need disassembly and where each large piece should go. Ask which protective materials and equipment are included. Fragile, unusually heavy or specialist items need explicit discussion; a general moving request is not approval to handle every object.
Compare complete estimates
Ask how labor time is counted, whether travel and minimums apply, and whether the estimate includes transportation, equipment, extra stops or assembly. Confirm payment and cancellation terms directly. Share changes to the inventory or access before moving day so the plan stays realistic.